Alarming Work Culture Assessment

Through the filing of a public records request with MATC, Local 212 was recently provided a copy of a “Work Culture Assessment and Recommendations” report authored by a human resources consultant hired by the college to assess the Enrollment Service Department at MATC. While the work done to inform the consultant took place over several months prior to the report’s issuance in June, 2023, the employees in the department had not been provided with the report or its findings.

Local 212 has shared our issues with the functioning of the department with management and represented members who have first-hand knowledge and experience with the organizational problems within the department over the last several years. Those concerns have largely been ignored, however the findings of the consultant’s report provide an exclamation point for Local 212’s ongoing call for change.

While a portion of the report has been redacted, the report points out several problem areas within the department. The “need to build trusting relationships” within the department is one area that we could have hoped would not be necessary to highlight, but there it is in a clear assessment from the consultant. If that recommendation wasn’t specific enough, the consultant further suggests the “Need to Treat Staff Like Working Adults." These assessments from a contracted professional from outside the organization should get the attention of administrators not just because of the importance of the department, but also because there was apparently no internal check to provide such basic managerial advice.

Accountability to the students, community, coworkers and general culture at MATC requires that these matters be addressed. Unfortunately it seems that only when reports like these are made public, problems are finally pushed to resolution.

To read the report CLICK HERE